FAQ Category: Online Payments

No.  There is no need to supply a mobile phone number when you make an online payment.  However, if you wish to pay using a credit card or debit card, there is a need to supply a phone number which could be a mobile number, a home number or a work number.

Not really.  It’s more of a small step into the 20^th century.  Although the use of online payments may be seen as a radical, new-fangled idea we need to consider this from an historical perspective:

1. The World Wide Web has been with us for 25+ years.  Sir Timothy John “Tim” Berners-Lee, OM, KBE, FRS, FREng, FRSA, DFBCS, a British engineer and computer scientist and MIT professor is credited with inventing the World Wide Web, making the first proposal for it in March 1989.
2. Electronic commerce over the Web (including online payments) has been around for over 20 years, the most famous example being amazon.com which has been in business since 1994.
3. Online auctions have been around for 20+ years, the most famous example being eBay which was founded in 1995.
4. PayPal has been in business since 1998.  As of 2014, PayPal operates in 203 markets and has 152 million active, registered accounts.  PayPal allows customers to send, receive, and hold funds in 26 currencies worldwide.

PayPal is a secure electronic payments service that makes it easy to transfer funds using the Internet.

If you are a buyer, you can:

1. Send money to anyone with an email address or mobile phone number.
2. Buy items on eBay and at millions of sites that accept PayPal.
3. Shop without sharing your financial information.
4. Select from a list of currencies when making a payment.

If you are a seller, you can:

1. Accept payments from Credit Cards, Debit Cards and Bank Accounts.
2. Accept Credit Cards and Debit Cards without the need to become a credit card merchant.
3. Integrate your web site with PayPal to provide a seamless experience for the user.
4. Allow the buyer to select from a list of currencies when making a payment but have the payment credited to your account in a currency of your choice, e.g. Australian dollars.

If you are using your credit card or debit card you don’t need to have a PayPal account to use PayPal.

If you wish to pay by transferring funds from your PayPal account or your bank account, you will need to open a PayPal account.

To open a PayPal account you simply register with PayPal using your preferred email address — your email address is your PayPal account name: https://www.paypal.com/au/webapps/mpp/get-started

You will be asked to supply your name and address details and you will need to confirm your identity with PayPal.

• You can send money to anyone who has an email address or mobile phone.
• You can do so using your computer by logging on to your PayPal account and selecting the Send Money option or by logging on to your PayPal account using your mobile phone.
• You simply enter the recipient’s email address or mobile phone number, the amount, the currency you wish to use and press Submit.
• After you send money, the recipient receives an email notification of your payment.
• After clicking on the link included in the email, the recipient can log in to PayPal or sign up for a new account, and the money will immediately appear in his/her account balance.

• Payments are sent to you using your email address or mobile phone number.
• When a payment is sent to you, you will receive an email notification saying you received a payment.
• If you have a PayPal account, log in to your account to view the details of your payment.
• If you don’t have a PayPal account, you can quickly sign up for one and confirm your email address to receive the payment.
• As soon as you receive the payment, it goes into your PayPal balance.
• When you have a PayPal balance, you can either use those funds to send a payment or you can withdraw the funds.

Yes.  You can request a payment from anyone with an email address, even if they do not have a PayPal account.

You can do this by going to the PayPal web site and selecting “Request Money”.  You simply enter the recipient’s email address, the amount, the currency you wish to use and details of the request.

After you submit the request, the recipient will receive an email with instructions on how to pay you using PayPal.

Once you have funds in your PayPal account you can:

1. Use the funds to send money to anyone with an email address or mobile phone number.
2. Use the funds to pay for goods or services supplied by anyone who accepts PayPal.
3. Transfer some or all of the funds to your linked bank account.